FAQs
What warranty does the Smartsuit Pro come with? We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, h...
Fri, 13 Dec, 2019 at 1:55 PM
Which size of the Smartsuit Pro is right for me? In order to use this size guide you need to know your current height and weight. Example: ...
Fri, 13 Dec, 2019 at 1:51 PM
What is an Extra Textile? An extra textile is the Smartsuit Pro without the electronics (sensors, cables, hub): the textile only. We offe...
Fri, 13 Dec, 2019 at 1:52 PM
Which batteries are compatible with the Smartsuit Pro? The Smartsuit Pro does NOT come with a battery due to shipping legislation. You ne...
Thu, 6 Feb, 2020 at 12:06 PM
Which WiFi routers are compatible with the Smartsuit Pro? All standard WiFi Routers which are compatible with either 2.4GHz or 5GHz should ...
Fri, 13 Dec, 2019 at 1:53 PM
How do I wash the Smartsuit Pro? The textile of the Smartsuit Pro can be washed along with regular clothes in a normal wash. All electronic...
Fri, 13 Dec, 2019 at 1:53 PM
What is the accuracy of the system? The rotational dynamic accuracy of a system is +/- 1.5deg. The displacement accuracy is based on the r...
Fri, 13 Dec, 2019 at 1:53 PM
Can I get an in-person demo of the Smartsuit Pro? In the event you would prefer to meet in person rather during a Skype demo session (lear ...
Fri, 13 Dec, 2019 at 1:54 PM
Can I book an online demo of the Smartsuit Pro? Yes absolutely! You can learn more about what you'll get during a demo as well as rese...
Fri, 13 Dec, 2019 at 1:54 PM
Do you offer facial motion capture? Rokoko Studio supports real-time face tracking, please consider the following documentation to learn mo...
Thu, 2 Jan, 2020 at 10:35 AM