FAQs

What warranty does the Smartsuit Pro come with?
What warranty does the Smartsuit Pro come with? We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, h...
Fri, 13 Dec, 2019 at 1:55 PM
Which size of the Smartsuit Pro is right for me?
Which size of the Smartsuit Pro is right for me? In order to use this size guide you need to know your current height and weight. Example: ...
Fri, 13 Dec, 2019 at 1:51 PM
What is an Extra Textile?
What is an Extra Textile? An extra textile is the Smartsuit Pro without the electronics (sensors, cables, hub): the textile only.  We offe...
Fri, 13 Dec, 2019 at 1:52 PM
Which batteries are compatible with the Smartsuit Pro?
Which batteries are compatible with the Smartsuit Pro? The Smartsuit Pro does NOT come with a battery due to shipping legislation.  You ne...
Thu, 6 Feb, 2020 at 12:06 PM
Which WiFi routers are compatible with the Smartsuit Pro?
Which WiFi routers are compatible with the Smartsuit Pro? All standard WiFi Routers which are compatible with either 2.4GHz or 5GHz should ...
Fri, 13 Dec, 2019 at 1:53 PM
How do I wash the Smartsuit Pro?
How do I wash the Smartsuit Pro? The textile of the Smartsuit Pro can be washed along with regular clothes in a normal wash. All electronic...
Fri, 13 Dec, 2019 at 1:53 PM
What is the accuracy of the system?
What is the accuracy of the system? The rotational dynamic accuracy of a system is +/- 1.5deg. The displacement accuracy is based on the r...
Fri, 13 Dec, 2019 at 1:53 PM
Can I get an in-person demo of the Smartsuit Pro?
Can I get an in-person demo of the Smartsuit Pro? In the event you would prefer to meet in person rather during a Skype demo session (lear ...
Fri, 13 Dec, 2019 at 1:54 PM
Can I book an online demo of the Smartsuit Pro?
Can I book an online demo of the Smartsuit Pro? Yes absolutely! You can learn more about what you'll get during a demo as well as rese...
Fri, 13 Dec, 2019 at 1:54 PM
Do you offer facial motion capture?
Do you offer facial motion capture? Rokoko Studio supports real-time face tracking, please consider the following documentation to learn mo...
Thu, 2 Jan, 2020 at 10:35 AM