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Delay in ticket responses
We are currently receiving a high number of tickets. A response can be expected within three days.
Rokoko Help & Community
Smartsuit Pro firmware update fails
Smartsuit Pro is not appearing in Rokoko Studio - Firewall
Wifi settings fail to apply to Smartsuit Pro
Smartsuit Pro hub wifi hotspot fails to connect
Some or all of the sensors on the Smartsuit Pro do not work
Smartsuit Pro is missing an ID
Smartsuit Pro is not appearing in Rokoko Studio
How to use the Rokoko Repair Kit
What do the Smartsuit Pro Hub and Sensor colours mean?
Smartsuit Pro is not appearing in Rokoko Studio - Firmware