We ship worldwide with UPS for EU destinations and DHL for all destinations outside of the EU from our office in Copenhagen. The shipping cost is a a flat fee of $50. Delivery will take between 2 and 7 working days thereafter depending on your geographical location.
You will receive a tracking number by email when we ship your product (i.e. when your order leaves our Copenhagen office).
Please make sure that you verify with your local relevant authorities if any customs fees apply to avoid any bad surprises once your order arrives in your country as this is not included in the price displayed on our shop webpage.
Rokoko does not cover these eventual national import duties and fees.
Here are the package weight and dimensions for 1 pair of Smartgloves: 1kg and 310 x 180 x 90 mm. If extra customs fees occur for your country and you are not willing to accept them, you are of course free to come and pick up your order at our office in Copenhagen or have it shipped to a different country
Should you wish to get extra fast delivery, please contact us at firstname.lastname@example.org for a quote.