We offer a 1-year warranty on all the electronic components of the Smartgloves: sensors, hub, and cables. The cost of shipping the suit back will be at the customer's expense. It usually varies between $50 and $150 depending on the country of origin.
If any electronic components are removed, replaced, or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided.
Should you wish to buy 1 or 2 additional warranty years make sure to request it when ordering your Smartgloves by emailing us at email@example.com
Extending the warranty is only possible when purchasing the hardware.