Create ticket
Welcome
Login  Sign up

What warranty does the Smartsuit Pro come with?

We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, hub and cables.The cost of shipping the suit back will be at the customer's expense. It usually varies between $50 and $150 depending on the country of origin.

Please note: If any electronic components are removed, replaced or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided. 

Should you wish to buy 1 or 2 additional warranty years make sure to request it when ordering your Smartsuit Pro by emailing us at sales@rokoko.com

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.