Create ticket
Login  Sign up

What warranty does the Smartsuit Pro come with?

We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, hub and cables.The cost of shipping the suit back will be at the customer's expense. It usually varies between $50 and $150 depending on the country of origin.

Please note: If any electronic components are removed, replaced or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided. 

Should you wish to buy 1 or 2 additional warranty years make sure to request it when ordering your Smartsuit Pro by emailing us at

Extending the warranty is only possible when purchasing the hardware.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.