We offer a 1-year warranty on all the electronic components of the Smartsuit Pro: sensors, hub and cables.The cost of shipping the suit back will be at the customer's expense. It usually varies between $50 and $150 depending on the country of origin.
Please note: If any electronic components are removed, replaced or tampered with without the advice or instruction of the Rokoko Support team, the warranty will be voided.
Should you wish to buy 1 or 2 additional warranty years make sure to request it when ordering your Smartsuit Pro by emailing us at email@example.com
Extending the warranty is only possible when purchasing the hardware.