Troubleshoot

How to upgrade Smartsuit Pro Bootloader
Background To ensure that your Smartsuit Pro is Mac compatible and to correct a few bugs, we have made a tool to update the Bootloader on the hub. If you r...
Fri, 16 Nov, 2018 at 9:58 AM
Smartsuit Hub ID fix
In some situations the Hub ID in the Smartsuit may be erased or not set correctly. This doesn't affect the performance of the suit or the communication...
Sat, 16 Jun, 2018 at 11:53 AM
Firmware upgrade failed?
If you are trying to upgrade your Smartsuit Pro's firmware through the Smartsuit Studio by following the steps described in this article, but the upgra...
Wed, 30 May, 2018 at 10:32 AM
Why does the power button on the hub not work?
The power button is currently not fully implemented, and therefor it will not react on button press.  The Smartsuit Pro will automatically power up when th...
Fri, 4 May, 2018 at 2:14 PM